Thursday, October 12, 2006

 

The MTA cares about what you think. Yeah, right!

On September 13th, I was on a Q train that had been running on the R line from Manhattan into Brooklyn, as no R trains were running in Manhattan. As the train pulled into Dekalb Avenue, the R that a large percentage of people on board wanted to catch, pulled away. This was about 9:25pm. (See “A swipe at the MTA, below.)

I wasn’t satisfied with just blogging my experience, I emailed the MTA. Their website tells you that they care what you think. It also explains, as I already understood, that during the rush hour, trains can’t always wait to connect with others across the platform from them. In my email, I said I understood this, but asked why a train couldn’t wait in the evening, especially considering that in the circumstances, the majority of passengers wanted that train and the next one wouldn’t come for another 15 minutes.

I received a form letter, with the exact blurb about why trains may not wait during rush hours. I wrote another email, angry that my original had obviously not been read by anyone. This one received no response at all. The MTA cares? Don’t make me laugh!

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