Scene and heard

I am a big Damien Rice fan, so was happy to see that he will be playing Madison Square Garden early next month. There were no good tickets left when I made my purchase, so I got the $40 tickets. Buying direct from the Garden, the total for 2 tickets still came out at $111.85. How? This is a reproduction of my invoice:

Tickets 80.00
Facility charge 9.00
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Subtotal 89.00
Convenience Chrg 19.70
Order Processing 3.15
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Total Charge 111.85

To dissect:
Facility Charge? Didn’t that used to be a part of the ticket charge?

Convenience Charge? Who’s fucking convenience! It’s a lot more convenient for me to not pay this. If I go to the ticket window, do I still pay this? Is it an online surcharge? It’s not as if they need more people handling tickets with the advent of online ticketing, so how is this charge justified?

Order processing? OK. They sent me the tickets. But the alternative was to pay them an extra $2.50 per ticket if I wanted to print the tickets at home. This makes absolutely no sense. How can it cost them more to send the tickets to me electronically than by mail?

And how long before there’s a security charge? At least they can’t add a fuel surcharge!