Thursday, December 06, 2007
My new commute
I have recently started an assignment which requires me to go into my company’s head office in East Brunswick, NJ, several days a week. The commute is one and three quarter to two hours if all goes well. But it rarely does. Having arrived a mere two minutes early for my bus one day – they only come every half hour - I decided that I should leave several minutes early each morning. The bus goes from Port Authority and is supposed to take 40 minutes. It did once!
The real fun is on the way home. Buses are due at 25 and 55 past the hour, but come from Princeton, over an hour away. In the afternoons, the traffic on the first leg of the journey is very poor, so the actual arrival time into E. Brunswick is 25-30 minutes late. I have learned that the thing not to do, is to arrive when the bus is due to leave. Most likely, this will result in you barely missing the prior bus. Case in point: Two days ago, I decided to leave my office a little earlier and catch the 5:25 bus. I arrived at the bus stop at exactly 5:25, quite out of breath. And catch it I did – at 5:52, breath fully recovered!
My message to Suburban Transit is, if buses arrive within 5 minutes of the scheduled time, please let them sit at the stop until the scheduled departure time, even if that is supposed to be for the next bus. The way things are currently, there are many days when large numbers of people have to wait for 25 minutes or more having arrived on time. I realise I am trying to apply logic in an area where none exists. I am frequently told this is naïve. Perhaps so. But how much nicer would the world be if a little more logic were applied by companies, organisations and governments which seem to forget that without their customers or citizens, they are nothing.
One last thing: I wonder if the bus I catch each morning smells of stale foot odour, or if one of the regular passengers does!!
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The real fun is on the way home. Buses are due at 25 and 55 past the hour, but come from Princeton, over an hour away. In the afternoons, the traffic on the first leg of the journey is very poor, so the actual arrival time into E. Brunswick is 25-30 minutes late. I have learned that the thing not to do, is to arrive when the bus is due to leave. Most likely, this will result in you barely missing the prior bus. Case in point: Two days ago, I decided to leave my office a little earlier and catch the 5:25 bus. I arrived at the bus stop at exactly 5:25, quite out of breath. And catch it I did – at 5:52, breath fully recovered!
My message to Suburban Transit is, if buses arrive within 5 minutes of the scheduled time, please let them sit at the stop until the scheduled departure time, even if that is supposed to be for the next bus. The way things are currently, there are many days when large numbers of people have to wait for 25 minutes or more having arrived on time. I realise I am trying to apply logic in an area where none exists. I am frequently told this is naïve. Perhaps so. But how much nicer would the world be if a little more logic were applied by companies, organisations and governments which seem to forget that without their customers or citizens, they are nothing.
One last thing: I wonder if the bus I catch each morning smells of stale foot odour, or if one of the regular passengers does!!
